Terms and Conditions for Prose and Polish
Welcome to Prose and Polish! These Terms and Conditions govern your use of our online platform and the services provided by Prose and Polish, specializing in premium exterior car wash, interior vacuuming, waxing, tire shining, ceramic coating, paint correction, and detailing services. By accessing or using our site, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our services.
1. Services Offered
Prose and Polish provides a range of professional car care services, including but not limited to:
- Premium exterior car wash
- Interior vacuuming
- Waxing and tire shining
- Ceramic coating applications
- Paint correction
- Comprehensive detailing services
Details regarding specific packages, pricing, and availability are displayed on our site and are subject to change without prior notice.
2. Appointment Booking and Cancellation
Our online platform allows you to book appointments for our services. To confirm a booking, certain information may be required. We reserve the right to cancel or reschedule appointments due to unforeseen circumstances, equipment failure, or staff unavailability. We will endeavor to provide reasonable notice in such events.
Customers wishing to cancel or reschedule an appointment must do so within a specified timeframe, typically 24 hours prior to the scheduled service, to avoid potential cancellation fees. Specific policy details will be provided at the time of booking.
3. Pricing and Payment
All prices for services are listed on our site in EUR. Prices are subject to change at our discretion. Payment for services is due upon completion or as otherwise agreed upon during the booking process. We accept various forms of payment as indicated on our platform.
Additional charges may apply for vehicles with excessive dirt, pet hair, or other conditions requiring extra time and resources, as determined by our technicians. Such additional charges will be communicated and agreed upon before proceeding with the service.
4. Customer Responsibilities
By engaging our services, you agree to:
- Remove all valuable or fragile items from your vehicle prior to service. Prose and Polish is not responsible for any lost or damaged items left inside the vehicle.
- Disclose any pre-existing damage, custom modifications, or special conditions of your vehicle that may affect the detailing process.
- Ensure your vehicle is accessible and delivered to our facility at the agreed-upon time for the scheduled service.
5. Limitation of Liability
While Prose and Polish takes utmost care in providing its services, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of our services or our site.
Our total liability to you for any damages arising out of or related to these Terms and Conditions or the services provided shall not exceed the amount paid by you for the specific service in question.
6. Intellectual Property
All content on our online platform, including but not limited to text, graphics, logos, images, and software, is the property of Prose and Polish or its content suppliers and is protected by international copyright laws. Unauthorized use of any materials on this site is strictly prohibited.
7. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in France.
8. Changes to Terms and Conditions
Prose and Polish reserves the right to modify or replace these Terms and Conditions at any time. We will provide notice of significant changes by posting the new Terms and Conditions on this page. Your continued use of our site or services after any such changes constitutes your acceptance of the new Terms and Conditions.
9. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Address: Avenue de la Gare, 76260 EU, France
- Phone: +33 1 12 34 56 78
- Email: [email protected]
Thank you for choosing Prose and Polish for your car care needs!