Privacy Policy for Prose and Polish

At Prose and Polish, located at Avenue de la Gare, EU, 76260, France, we are committed to protecting your privacy. This Privacy Policy outlines how our online platform, which promotes premium car wash services, allows for appointment bookings, and displays service packages and pricing, collects, uses, maintains, and discloses information collected from users (each, a "User") of the site.

Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, book an appointment, fill out a form, and in connection with other activities, services, features, or resources we make available on our site.

• Personal Data: This may include your name, email address, phone number, and vehicle details (make, model, license plate number) when you book an appointment or inquire about our services.
• Non-personal Data: We may collect non-personal identification information about Users whenever they interact with our site. This may include the browser name, the type of computer or device used, and technical information about Users' means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

How We Use Collected Information

Prose and Polish collects and uses Users' personal information for the following purposes:

• To Process Appointments: Your information helps us to efficiently process your service requests and bookings for car wash, detailing, ceramic coating, and paint correction services.
• To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.
• To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our site.
• To Send Periodic Emails: We may use the email address to send User information and updates pertaining to their booking. It may also be used to respond to their inquiries, questions, and/or other requests.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Our site is secured with SSL technology ensuring that all data exchanged between your browser and our servers remains confidential and encrypted.

Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Changes to This Privacy Policy

Prose and Polish has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Prose and Polish

Avenue de la Gare

EU, 76260 France

Phone: +33 1 12 34 56 78